Linen House is committed to the excellence of our products and providing first class customer service coupled with unbeatable value.
A very responsive after sales department is available to help you with any queries after your purchase. Most issues are resolved within 24 business hours. Contact us at firstname.lastname@example.org if you require any assistance with your product after purchase.
A major problem is when the item is:
1. has a problem that would have stopped you from buying the item if you had known about it;
2. is unsafe;
3. is significantly different from the sample or description;
4. does not do what we said it would, or what you asked for and cannot be easily fixed.
If the problem is not major, we will either replace the item or refund it within a reasonable time.
Proof of purchase will be required and we may need to assess the product to determine whether or not you are entitled to a refund, replacement.
If you believe there is a problem with the item you purchased please contact us at email@example.com and we will assist you.