The Linen House 7 Day Money Back Guarantee protects all purchases made from our website.
- The 7 Day Money Back Guarantee period will commence from the date that the customer receives their product. If there is no receipt of delivery, the date shall be assumed to be 7 business days from the date of dispatch.
- Where a product is within the 7 day period and a refund is requested, Linen House will refund the original product purchase price. The following fees and/or charges will not be reimbursed:
- Delivery charges from Linen House
- Cost to return the product to our global dispatch facility in Australia
- Orders cancelled after the goods have been dispatched will be treated as per the terms of our 7 Day Money Back Guarantee.
- Returned goods must be in their original packaging with all accessories, and be in original condition.
- Where an item is found to be faulty, Linen House will provide a replacement along with the necessary service and support.
- Where the customer elects to receive a refund instead of a replacement, the reimbursed amount will be as outlined in Section 2.
- Linen House reserves the rights to make changes to these terms and conditions without notice.